========================================== IMPORTANT: PLEASE READ BEFORE INSTALLATION ========================================== Creative Professional / E-MU USB 2.0 Audio/MIDI Interface April 7, 2007. Thank you for purchasing the E-MU 0202/0404 USB 2.0 Should you encounter any difficulty with the installation, please call E-MU Customer Support at: North America: 405-743-0464 Europe (10:30-19:00 CET) English: +353 1 433 3201 French: +353 1 433 3221 German: +353 1 438 0001 Japan: http://japan.creative.com/support/contact/ Asia: http://asia.creative.com/support/contact/emailform.asp You should be aware of the following information before installing this software. ========================== Register Your E-MU Product ========================== Register your product to enjoy benefits such as driver downloads, knowledge base FAQs and email/phone call support. Your serial number is located on the bottom of the product. Take the time right now to copy this 18-digit number to the inside cover of your Owner’s Manual for future reference. There are 3 ways to register your product: 1) Start>Programs>Creative Professional>Product Registration 2) http://www.emu.com/register/ 3) Call E-MU Technical Support ========================================================== DO NOT Use an unpowered USB Hub with the E-MU 0202 USB 2.0 ========================================================== If you plug your 0202 USB 2.0 into a USB hub, the hub must provide DC Power for the 0202 USB 2.0 to properly function. ===================== Notes on Installation ===================== * Please be sure to install the Software and Driver CD BEFORE you install the software from the Production Tools CD. If these are installed in reverse order, the Production Tools CD may display errors with the DirectX installation. For Windows: * IF AT ANY TIME DURING THIS INSTALLATION YOU SEE NO RESPONSE: Use the Alt-Tab feature to select other applications. One of them may be the Microsoft Digital Signature warning. It is possible for this warning to appear behind the installation screen. * Make sure you have the latest Windows Service Packs from Microsoft (Windows XP - SP 2 or higher). * Disable onboard sound and uninstall all other sound cards. (If you wish to try using multiple sound cards in your system, do so after you have confirmed that your E-MU 0202/0404 USB 2.0 is operating normally.) =============================== Note About Windows Logo Testing =============================== When you install the E-MU USB 2.0 drivers, you will see a dialog box informing you that the driver has not passed Windows Logo testing. The E-MU USB 2.0 audio drivers are not signed because the driver does not support some of the consumer audio features that the Microsoft driver signing program requires, most notably Digital Rights Management. However, the E-MU USB 2.0 drivers have been rigorously tested using the same test procedures that a signed driver requires, and it passes in all important categories, including those that measure the relative stability of the driver. So, it is perfectly safe to install these drivers on your computer. ============================================= Technical Support for Production Tools Bundle ============================================= Your E-MU product ships with software applications developed by third party manufacturers. Limited FAQ and E-MAIL support is available for these applications from their respective manufacturers. Local support may not be available in some areas. For more detailed information see: Start Menu -> Programs -> Creative Professional -> “product name” Documents -> 3rd Party Support Information ============ Known Issues ============ Many of these issues may already be resolved. Please visit http://www.emu.com to see if a software update is already available. * Rapid power cycling on E-MU 0202/0404 USB Do not switch power repeatedly off and on to the E-MU 0202/0404 USB. Wait four seconds or more after turning the unit on before turning it off again. If problems occur due to rapid power cycling, first try turning power off for a few seconds, then power on again. ======================= Windows-specific Issues ======================= * E-MU 0404 USB S/PDIF S/PDIF on the E-MU 0404 USB is only accessible via a multichannel application such as Cubase LE or Sonar LE. S/PDIF will not appear in the Windows Sounds and Audio Devices Control Panel. * Steinberg WaveLab Lite WAV files glitch the first time they are played back using Steinberg WaveLab Lite at 192kHz/24-bit. This is a WaveLab Lite bug and Steinberg is aware of the problem. * Steinberg ASIO Multimedia at 96 kHz and 192 kHz When operating at 96 kHz and 192 kHz, we recommend you only use the E-MU ASIO driver in ASIO compliant programs. * Windows Audio Delay Problem Under rare circumstances, some audio applications may delay for several seconds before beginning to play audio. This hesitation is caused by a bug in Windows, and Microsoft has released a bug fix for it. This fix, which is known as “KB 918005,” is available from their website: http://support.microsoft.com/kb/918005/. The MicroSoft Knowledge Base article is entitled,“Battery power may drain more quickly than you expect on a Windows XP SP2-based portable computer.” Despite the fact that the title has nothing to do with audio, the downloadable update does indeed fix the delay problem. * Steinberg WaveLab Lite installer incompatible with WinXP x64 If you run WaveLab Lite installer from production tools on an XP x64 system an error message appears stating that the installer is not compatible with the OS. Workaround: 1) Browse to the WaveLab folder on installation disc 2) Right-click "Setup.exe", choose "Properties" 3) Select the "Compatibility" tab 4) Put a check in "Run this program in Compatibility mode for:". 5) Choose "Windows XP" from the drop-down menu, press "OK" 6) Re-launch the WaveLab installer =================== Mac-specific Issues =================== * This version of the driver does not support 176.4kHz or 192kHz sampling rates. * We recommend that you disable Sleep Mode when using the 0202 or 0404, as this can occasionally cause the computer to freeze. * Changing sample rates or channel formats while audio is playing can occasionally cause the output audio to start skipping. Stopping and restarting playback will resolve the problem. * Only the analog input and output channels can be used on the 0404|USB when operating at 88.2kHz or 96kHz. * Ableton Live 4 "Unlock Online" doesn't function correctly. Please use "Unlock Offline" to unlock the application. * Ableton Live 4 sometimes crashes or behaves incorrectly if the sample rate is changed from the control panel while Live is running. ========= Copyright ========= Copyright (c) 2007 E-MU Systems. All rights reserved.